This Privacy Policy explains how Prime Indian Hospitals (“Hospital,” “we,” “our,” or “us”) collects, uses, stores, processes, shares, and protects personal information obtained through our website, appointment requests, patient registrations, medical consultations, diagnostic services, emergency care, inpatient and outpatient treatments, and other healthcare-related interactions.Prime Indian Hospitals is committed to maintaining the privacy, confidentiality, and security of patient information and medical records. We process personal information responsibly and in compliance with applicable laws, including the Digital Personal Data Protection Act, 2023, and other relevant healthcare regulations.By accessing our website or using our healthcare services, you agree to the terms outlined in this Privacy Policy.
Prime Indian Hospitals is a leading multispeciality healthcare institution dedicated to delivering comprehensive, patient-centered medical care through advanced technology, experienced healthcare professionals, and evidence-based treatment practices.
Our website provides information regarding our specialties, facilities, healthcare services, medical professionals, appointment scheduling, patient support programs, and healthcare resources.
We collect only the information necessary to provide healthcare services, manage patient relationships, comply with legal obligations, and improve healthcare delivery.
When you visit our website, we may automatically collect:
We use personal information only for legitimate healthcare, operational, administrative, and legal purposes.
Prime Indian Hospitals recognizes the confidential nature of patient information and healthcare records.
Access to personal and medical information is restricted to authorized healthcare professionals, doctors, nurses, hospital staff, and approved service providers who require such information for patient care, operational support, or legal compliance.
We maintain appropriate safeguards to ensure patient confidentiality and protect sensitive health information from unauthorized access or disclosure.
We do not sell, rent, or commercially distribute patient information.Personal information may be shared only under the following circumstances.
Information may be disclosed where necessary to protect the health, safety, or vital interests of a patient or another individual.
Our website may use cookies and similar technologies to:
Users may modify browser settings to disable cookies; however, certain website functions may not operate properly.
Prime Indian Hospitals retains personal information and medical records only for as long as necessary to:
Retention periods may vary depending on applicable laws and healthcare regulations.
Subject to applicable laws, patients may have certain rights regarding their personal information. These rights may include requesting access to personal information and medical records maintained by the Hospital, seeking correction of inaccurate, incomplete, or outdated information, withdrawing consent for specific processing activities where legally permissible, and requesting deletion of personal information where retention is no longer required, subject to applicable legal, medical, and regulatory obligations. Patients may also submit complaints, concerns, or requests regarding privacy practices, personal data processing, and information security through the Hospital’s grievance redressal process.
We implement reasonable administrative, technical, physical, and organizational safeguards to protect personal information against:
While we take appropriate security measures, no electronic transmission or storage system can guarantee absolute security.
Prime Indian Hospitals may update this Privacy Policy from time to time to reflect changes in healthcare practices, legal requirements, technologies, or hospital operations.Any updates will be published on this page together with the revised effective date. Continued use of our website or services after such updates constitutes acceptance of the revised Privacy Policy.
For questions, requests, or concerns regarding this Privacy Policy or the processing of personal information, please contact:
Prime Indian Hospitals
Website: https://primeindianhospitals.com/
Email: contact@primeindianhospitals.com
Phone: +91 44 2363 9999
Address:No. 1051, Poonamallee High Road,
Amaravathi Nagar,
Arumbakkam, Chennai – 600106,
Tamil Nadu, India.